Snel toevoegen

Ordering & returns

Ordering

After you add a product, it is automatically placed in the "shopping cart." Click to see, adapt and / or purchase your chosen products.

Payment

Creditcard
You can enter your credit card information through our secure SSL procedure safely and we will ensure a proper handling with your credit card organization. From the time of ordering there will be a reservation on your credit card. Your credit card is then charged at the time the item is shipped.

Shipping costs

Freight prepaid for orders over £1850. Below £1850, £50 freight contribution.

Shipment

Our delivery time varies from 1 to 2 business days. We ship every day, all orders placed before 15:00 are shipped the same day if the products are in stock.

Exchanges / Returns

The products are not to your liking? Let us know by mail or phone as soon as possible, but no later than 14 days after delivery. We will offer you a new product or give you your money back. The extra shipping cost of returning and / or sending the new product are for your own account. If it's our fault that you have received the wrong product, then these extra costs are of course at our expense.

Pack the product properly and safely in the packaging that you received from us. Bind or tape the container tightly closed, so that the product arrives undamaged. If there occurs any damage during the return transport, this will be adjusted by the amount receivable / costs for receiving new product.

Notify return: Always give us a notification prior to returning a product, via email (sales@sympafix.com) or by telephone (+31 72 3030 500). Give us the reason for return and your account number.

Did we not receive notification by email or phone? Then your return will not be treated or the processing of the return will be delayed.

Did the product arrive damaged? We'd love to hear this. We will send you a new product, and the damaged product may, after consultation, be returned. Should the product not be in stock, than we will look together for a solution and you will receive an alternative product or refund. We'll always inform you about the new delivery.

Accept

Sympafix.com uses cookies?

a